Control room open 24/7 Call 0725 310 112 info@pro-tech.co.ke

Alarm response services in Kenya

Response teams on the road 24 hours a day, dispatched the moment your alarm or panic button goes off.

Security response officer in tactical gear standing ready outside a compound

How our alarm response and rapid response service works

When a signal reaches our control room, an operator calls you to verify it and dispatches the nearest response vehicle at the same time. You get a written report after every call-out.

What's included

  • 24-hour response vehicles
  • Panic button and alarm monitoring
  • Control room verification calls
  • Police back-up when needed
  • Incident report after every call-out

Where we provide it

Across Kenya, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Machakos and Nyeri, and on contract in Uganda, Tanzania, Rwanda, South Sudan, Ethiopia and Burundi.

Get a quote for alarm response and rapid response

Need more than one service? Use the full quote form.

How we set it up

  1. Free assessment

    We visit or call to understand your site and the risks.

  2. Written proposal

    A clear plan and a fixed price, with no hidden extras.

  3. Deployment

    People are inducted, and equipment is installed and tested.

  4. Supervision

    Unannounced checks, a named account manager and regular reports.

Questions about alarm response and rapid response

What happens when my alarm goes off?

Our control room receives the signal, calls you to verify it and dispatches the nearest response vehicle at the same time. You get a report after every call-out.

Can you respond to my existing alarm system?

Often, yes. If your system can send signals to a monitoring station, we can connect it to our control room after a technical check.

Is response available at night and on weekends?

Yes. The control room and response teams operate 24 hours a day, every day of the year.

Tell us what you need to protect

We'll visit your site, assess the risk and send a written quote. The assessment is free.